PLEASE HELP!! I have had this machine for 5 years with no problems. All of a sudden today I needed to cut a piece of permanent vinyl with 3 full lines and it cut the top line and then the carriage stopped moving up and down. It continued to move through the motions of cutting but the blade never made contact with the vinyl again. I am in the middle of a customer's order and need help ASAP. Any suggestions would be much appreciated..Thank you so much.
Emily
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The fix is a repair, not something you can just walk through. If you do not hear back from them by end of day Monday, contact Sandy through the KNK & Zing Users FB page here: https://www.facebook.com/groups/KNKZing/
Cutting with KNK Force, Maxx Air, Zing Orbit, Skycut C and D
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