No USB option in MTC Klick and Cut

JensMom

I am having issues getting my cougar to cut the test cut. I am connected via USB and there is no option in the cut menu, only serial. Not sure what to do.

Liz_A

@JensMom - long time no see! In the COM port list you should see one that says Standard Serial to USB or something like that, I don't have a device connected that works the same way. If you post a screen shot of the COM port list I can tell you which one is should be....it will be the one that is different. Did you install the Plugin? Did you install the FTDIChip driver?

JensMom

Liz, THANKYOU for responding, yes, it has been a long time, so many changes here, it's so sad, I LOVE make the cut.  I am at wits end. All it shows me is a list of COM 1 through 50. There is no Standard Serial to USB option. I did not install that driver, how is that done? I am running windows 7, I refuse to give it up LOL since I use some legacy programs that will only run on 7.

Liz_A

OK you need the FTDIDriver here:

http://www.ftdichip.com/Drivers/D2XX.htm - go down to the line for Windows, and download the setup executable file from the right side.

Now for the plugin, go here: https://www.iloveknk.com/Support/Software/Make-The-Cut/Plugins/Other-Brands/and get the Cougar plugin. Restart after all of that!

JensMom

Ok, I am dumber than a brick. I can't find the .exe file? Here are the screen shots.

SandyMcC

Read what Liz wrote again. 

JensMom

Yahoo, thanks  to all. I was not sure to use the one for windows 2000, since I have 7, but it was the only one that said "executable". It worked. I am so happy you all are so willing to help others, it is greatly appreciated

Liz_A

Good to hear that, @JensMom!!