My blade is not cutting through material

sphinx123

I have explore air 2 and it was fine yesterday but today all of the sudden my blade has stopped cutting. It goes around the sheet but doesn’t cut it properly so I swapped it with deep cut blade but even that’s not working I have tried all the troubleshooting changing depth pressure tried different materials but none of them are cutting through I don’t know why anyone has any idea ?

Liz_A

@sphinx123 - is this the AutoBlade holder or some other blade holder?

sphinx123

It’s like this

Crazy_Mr_Zing

As the setting were work before and  you tried several blade/ holder

I suspect something may have failed on you machine so it is not applying the force required any longer

You may need to contact cricut

sphinx123

Do you think it’s still under warranty I purchased it in July this year .?

Crazy_Mr_Zing

I think Cricut have 12 month warranty
I would suggest you contact support
have photos ready make a video if you can