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[Help] Cricut Cutting Stuck at 0%

candy1538candy1538 Member Posts: 1
Trying to use print then cut on Explore air 2 for the first time after calibrating, it scans the cut sensor marks fine but when it should start cutting it stops and screen will stay at cutting at 0%. The Cricut sits still and I occasionally hear some strained noises. I've tried unplugging the usb, plugging it into a different port on my laptop, powering off the cricut, restarting my laptop, re-downloading design space...any solutions/suggestions? 

Comments

  • Liz_ALiz_A Member Posts: 10,766
    @candy1538 - welcome to the Make The Cut! software support forum. We support MTC and its supported cutters. Cricut cutters are not supported.

    Contact Cricut directly for assistance:

    https://help.cricut.com/hc/en-us
    Still using MTC but slowly migrating to SCAL. KNK cutters including the Force and Maxx Air continue to be my favourites. Fluent in other cutter languages.
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