Cannot Open Trouble Ticket

spacecadet

I have misplaced my MTC registration key, and when I tried to open a trouble ticket and to send a note directly to MTC, I got error messages.  Is there another way I can reach customer support?

Liz_A

@spacecadet - no. The Make The Cut! software platform has been abandoned by the developer, we no longer get responses to issues such as yours. Here is a page where you can attempt to get your registration key via other methods:

https://www.iloveknk.com/Support/Tutorials/Make-The-Cut/Retrieving-MTC-and-PCS-Registrations.pdf

SandyMcC

If you can't use any of the methods AND you bought a KNK cutter from KNK USA and it came with an MTC pin, they MIGHT have your final registration number on file.  Post here first that you are a KNK customer and then I'll send you a PM here.