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Gallery won't download and Lettering Delights will not load

I see many threads about this, but the are all closed and no real answer?  When I try to download somehting from the gallary, some error flashes too quickly for me to read it and nothing downloads.  I tried all of the suggestions from the closed threads, restarting, having explorer version higher than 7, re-installing the program and nothing. 

Not sure it it's related, but I also cant import from lettering delights.  The window appears on the left and says "loading, please wait", but nothing ever loads.  

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