When I try to cut my design, I am getting a message that says "Please make sure your machine is connected and powered on." Which it is! "If it is, turn off your machine, wait a moment, and power it back on." Which I have literally 20 times. "If you need help click here (-18). Which tells me that my cricut has timed out. I have followed the instructions on that page as well, but no luck. When I try to make sure I have the latest firewall, I get another message, "Your device is either turned off or already connected to another browser or tab. Would you like to reset the connection?" I have clicked yes a number of times now and it refreshes right back to that notification. I also have deleted my cookies and history a billion times now! I do not have the bluetooth adaptor, I have been using my cricut all this time with a USB. I haven't had this issue until now. I am would love some help if anyone knows any tricks!
Thanks, Ally.
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