Power Button Wouldn't Work [Resolved]

Charo

All of a sudden, after changing a blade, the power button would not come on.  Checked all the cables; removed them and re-inserted them; everything connected.  After repeated pushing of the power button, it suddenly came on.  Now I am afraid to turn it off.  Is this an indication of a coming failure??  Anything I should/can do to prevent it?  I didn't see anything about this in the manual.  Scared....I don't think I can live now without my cutting machine.

Crazy_Mr_Zing

I would be guessing really but perhaps your power button is beginning to fail
or the a connection internal that's not good

Liz_A

@Charo - open a trouble ticket with knkusa.com.

Di-lite

Did you get this sorted.  I hate it when a machine goes down and you are champing at the bit for the next project.  Got my fingers crossed.

Charo

@Di-lite no it isn't sorted yet.  The power button has been working mostly, some times it won't come on but if I try a couple of times it works.  At the same time the horrible fan noise comes on intermittently.  I think Sandy told me a while back everyone knows that the fan isn't necessary but I don't know how to disconnect it.  Anyway....I did start a trouble ticket but haven't heard from them yet.  I guess this is why folks who can't live without electronic cutting get two machines.  I don't have the room though, even if I had the money.  

Liz_A

@Charo - unscrew and remove the bottom plate on the cutter, and then disconnect the fan. My original Zing's fan never worked.

SandyMcC

Since I don't know your name, I need your ticket number so that I can have them check on it.  Most likely you'll just need to get a new power button and change it out. I had to do that. But I'm not the one who troubleshoots these issues, so we'll need KNK to confirm it or ask the best questions. Sorry for the delay! 

Charo

Well @Liz_A disconnecting the fan sounds easy enough.  I certainly know how to open up the machine by now!  If I disconnect the fan do I need to watch carefully to make sure the machine stays fairly cool?  
@SandyMcC  I just heard from KNK on my trouble ticket this morning.  They said I can't really fix it the power button myself; all I can do is look to see if it is compressed.  You just ordered a new power button and replaced it yourself?  You aren't scared of anything are you!

Liz_A

@Charo

Nah, Sandy's not afraid of anything, LOL!

In all my use of the KNK Zing and KNK Maxx Air, neither of them have ever got the slightest bit warm, let alone hot, so you're good to go. The fan as kind of a little insurance policy.

SandyMcC

Just don't try it until I get you instructions. But I remember it being fairly straight-forward.  Let me know when it's arrived.

Gabe

@Charo, so if you haven't done it already, tell them you have someone who will help you and ask them to send you a replacement power button.

SandyMcC

Sorry, Charo!  I read your last post too quickly and thought they had arranged for you to order a new one.   I replaced mine after getting some basic instructions from Ron on how to do it.  

Charo

Thanks so much @Gabe and @SandyMcC.  Thanksgiving got in my way so I haven't been able to even look at cutting stuff lately.  Right now I am going to order a replacement button from KNK and let them know you will help me.  Thank you thank you!

SandyMcC

You're welcome!

Charo

Fan disconnected.  Machine is so quiet I thought for certain I broke it.  No more scary awful whining noises upon start up or setting laser.  THANK YOU!

SandyMcC

You're welcome!  Happy to hear it was just the fan!  And that the power button got unjammed.