Why isn't our cricut cutting right and our laptop wont recognize our cricut.

Eric2018

We installed a new blade on our Air 2 and now it's not cutting correctly. Also after that our laptop didn't recognize our cricut. Its tearing the paper apart. It's on the right settings.

Crazy_Mr_Zing

I read not so long about there was a problem with a batch cricut blade being packaged incorrectly
I can not remember the details but it meant some people had the wrong blade for their machine ?

Liz_A

@Eric2018 - contact the place or seller where you purchased the new blades.