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Zing not cutting all of design [Resolved]

nuprinboynuprinboy Member Posts: 7
edited January 2016 in Resolved Issues
Hi, I imported stencil art from something I created in illustrator, Pretty simple design, but everytime I cut it fails to cut all the lines. I have been using knife point and alignment and depth are not an issue. It just fails to cut certain lines. Any advice would be greatly appreciated.
Post edited by Gabe on

Comments

  • GabeGabe Moderator Posts: 4,594
    Could be any number of things. I assume you're using Make-The-Cut or else you'd probably be on a different forum. So, first question is how sticky is your mat. It's very important that the mat is capable of holding the material securely during the cut and it must be over the entire surface area of the material in contact with the mat.

    Next question would be, are you using the 25 post-it notes to set the punch down height of the blade tip? Place the material on the mat and then load the mat into the Zing. Then put the stack of 25 post-it notes on top of the material and lower the blade holder until the tip rests on top of the post-it notes. Carefully tighten the screw that holds the blade holder in the blade holder carriage. Don't press downward on the carriage while tightening the screw.

    You say you used AI to create the file. What method did you use to import it into MTC? Did you use the AI import or did you use Pixel Trace? Do you have more than one layer in the file? If so, is the "active" eye open on each layer? If that eye is closed on any layer, that layer will not cut.

    What material are you cutting? How thick is it? What are your settings for speed and force?
  • Di-liteDi-lite Member Posts: 3,473
    a file or a snapshot of the page in MTC would help as well
    Have fun, Di, ID 14610
    UK, Cameo, Serif Draw, Win10.
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  • SandyMcCSandyMcC Member Posts: 7,646
    Posting the file and using the test pen or a marker to draw the file would be very helpful. That way we can see what lines were skipped, verify that it's not a problem like a non-sticky mat, and test the file ourselves.
    Sandy McCauley
    Cutting with KNK Force, Maxx Air, Zing Orbit, Skycut C and D
    Over 90 free MTC videos: http://www.iloveknk.com/support/mtc-support/
    Latest MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/
  • nuprinboynuprinboy Member Posts: 7
    Thanks for the tips. I will try with the pen.

    I am cutting on tyvek. The paper isnt shifting at all on the mat.

    Imported file from the MTC button.

    The cuts that are made are very clean. I will recheck the blade height but that hasnt been a problem before.

    Thank you all for your help, I will let you know how the pen works out.
  • SandyMcCSandyMcC Member Posts: 7,646
    I need the MTC version of the file so that I can see how things are laid out and what VM settings you're using. I always want to use the EXACT same file if I run a test. Thanks!
    Sandy McCauley
    Cutting with KNK Force, Maxx Air, Zing Orbit, Skycut C and D
    Over 90 free MTC videos: http://www.iloveknk.com/support/mtc-support/
    Latest MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/
  • nuprinboynuprinboy Member Posts: 7
    I have enclosed ai and MTC file.
  • SandyMcCSandyMcC Member Posts: 7,646
    I applied a Fuse and Weld so that the outside path is now all one single connnected path. See if that makes a difference.
    Sandy McCauley
    Cutting with KNK Force, Maxx Air, Zing Orbit, Skycut C and D
    Over 90 free MTC videos: http://www.iloveknk.com/support/mtc-support/
    Latest MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/
  • nuprinboynuprinboy Member Posts: 7
    It appears to just stop cutting at some point. Looked for data throttle settings but I am on PC so guess I dont have that option. Using knifepoint, Speed is at 8, force 75, had multicut on 2.
  • leslie6111leslie6111 Member Posts: 2,380
    @nuprinboy Are you saying that the cut is complete and just some of the lines are not cutting - or is the zing stopping before it finishes - and in that case you are not setting your blade origin properly and hitting the limit switch? @SandyMcC I remember that member from Spain that Bryan was helping and she was cutting an angel in knife point that was large - and she was hitting the limit switch ba=because of the starting point was wrong.
  • SandyMcCSandyMcC Member Posts: 7,646
    So it happened again on the version I just uploaded? Also, when it stops, is it over on the far left side? Just making sure you're not sending the cutter outside of it's 14" limit. Your file is 13" wide and if you move the head an inch to the left when setting the origin, it will stop cutting when it hits that limit switch.
    Sandy McCauley
    Cutting with KNK Force, Maxx Air, Zing Orbit, Skycut C and D
    Over 90 free MTC videos: http://www.iloveknk.com/support/mtc-support/
    Latest MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/
  • nuprinboynuprinboy Member Posts: 7
    You guys are amazing. And I am a dummy. Just realized I had the mat set too far and that was making the pen/cutter try and go outside limit. Just needed to move mat over. New to cutting and didnt realize the Zing just stops for that reason. Assumed something else was wrong. Thanks for your help and insight!
  • nuprinboynuprinboy Member Posts: 7
    Last question. There seems to be a random lines or cut on paper. Is that due to pen/blade depth? Its a random line at bottom right on item. Not on art
  • leslie6111leslie6111 Member Posts: 2,380
    @nuprinboy whenever you have a blade offset, the cutter makes a small tick to know where to start. That is the reason to set the blade offset to 0 when penning - no stray lines.
  • nuprinboynuprinboy Member Posts: 7
    This is a pretty significant cut, about 3-4 inches along inside of design
  • GabeGabe Moderator Posts: 4,594
    @nuprinboy, the Zing uses a swiveling blade in the blade holder. Since it can turn, Andy added that little "tick" before the cut starts to get the blade pointing the right way when it starts to cut. That avoids having the blade make a divot in the cut line by swiveling as soon as it starts to cut.

    That is also why blade offset is an important parameter. Zero offset is for non-cutting tools, like pens, embossers and engravers, etc. No tick mark made with a zero offset tool. Any other offset is assumed to be for a blade and blades need to be oriented before the cut. Thus the tick mark.
  • leslie6111leslie6111 Member Posts: 2,380
    edited January 2016
    @nuprinboy Really? shouldn't be - the tick I was speaking of is pretty tiny - just the tip of your blade. If you made your design small enough to fit standard cardstock and test cut it on piece of card stock - do you still get this long cut? Your MTC file doesn't have it - I checked - is your Tyvek material ok - and your blade holder screwed in well?
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