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• Crazy_Mr_Zing Member Posts: 3,461

  June 2018

  I found a previous discussion that might help  http://forum.make-the-cut.com/discussion/16814/overlapped-i-o-operation-error-when-cutting-to-a-knk
  
  
  

  I Use Zing Air, Make The Cut - Pop Card Studio, WinXP- Win7 -Win10
  Paper Modellers I Revere Marc Hagan-Guirey ----- Yoshinobu Miyamoto ----- Peter Dahmen
  Gallery ID #26944 ----- Link to My Cloud Have a Look your Welcome to Make Use of the Files

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• papercrafter18 Member Posts: 4

  June 2018

  Thank you. I will give that a try although I have not changed my usb slots.  Should have mentioned perhaps that I have a KNK Max air.
  

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• SandyMcC Member Posts: 7,492

  June 2018

  Go to Windows Device Manager and look for the Ports folder. If you open that you should find a USB-Serial Com Port assignment for your Maxx Air connection. Make sure that's the same port that is currently selected in the cut settings window in  MTC.

  Sandy McCauley
  Cutting with KNK Force, Maxx Air, Zing Orbit
  Need help with your KNK? Visit this link: http://knkusa.com/contact/
  Over 90 free MTC videos: http://www.iloveknk.com/support/mtc-support/
  Latest KNK / MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/

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• papercrafter18 Member Posts: 4

  June 2018

  Hi Sandy - thank you again. I have checked that and there has been no change - both settings are the same (COM !) . I noticed that the baud rate in MTC was 9600 and I have changed that back to 38400 which is the one I had originally selected.  None of this makes any difference.
  
  Before I get the 'overlapped I/O.."  message it says "flushing buffers".
  

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• Crazy_Mr_Zing Member Posts: 3,461

  June 2018 edited June 2018

  Does this happen when cutting a simple shape ?
  or other patterns that have work previously
  

  I Use Zing Air, Make The Cut - Pop Card Studio, WinXP- Win7 -Win10
  Paper Modellers I Revere Marc Hagan-Guirey ----- Yoshinobu Miyamoto ----- Peter Dahmen
  Gallery ID #26944 ----- Link to My Cloud Have a Look your Welcome to Make Use of the Files

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• papercrafter18 Member Posts: 4

  June 2018

  Any shape! simple or otherwise - shapes that I have cut before.
  

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• SandyMcC Member Posts: 7,492

  June 2018

  A few things... make sure that you have 38400 set on the Maxx Air, as well.  It's  important to make sure they match between MTC and the cutter itself.  Also, make sure that in the MTC cut window, it says Maxx Air and not just Maxx.  

  Sandy McCauley
  Cutting with KNK Force, Maxx Air, Zing Orbit
  Need help with your KNK? Visit this link: http://knkusa.com/contact/
  Over 90 free MTC videos: http://www.iloveknk.com/support/mtc-support/
  Latest KNK / MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/

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• SandyMcC Member Posts: 7,492

  June 2018

  After verifying the things in this post I just made, also check your USB cable.  Unplug it and replug it on both the computer and the MA itself.  Apparently, that solved the issue in the past with a customer. Maybe then try a different USB port on your computer and maybe a different USB cable. 

  Sandy McCauley
  Cutting with KNK Force, Maxx Air, Zing Orbit
  Need help with your KNK? Visit this link: http://knkusa.com/contact/
  Over 90 free MTC videos: http://www.iloveknk.com/support/mtc-support/
  Latest KNK / MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/

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