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My KNK Zing Air Carriage NOT Moving Up or Down to Cut

becsw5becsw5 Member Posts: 2
PLEASE HELP!! I have had this machine for 5 years with no problems. All of a sudden today I needed to cut a piece of permanent vinyl with 3 full lines and it cut the top line and then the carriage stopped moving up and down. It continued to move through the motions of cutting but the blade never made contact with the vinyl again. I am in the middle of a customer's order and need help ASAP. Any suggestions would be much appreciated..Thank you so much.
 Emily


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