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Problems with the roller bar

JDDIZJDDIZ Member Posts: 2
I have a KNK Zing which I love, but lately the roller bar won't stay up so I can adjust the vinyl.  I have to holdup the roller with the levers while sliding in the paper.  It started on the left side, then eventually now both sides do it.  Am I doing something wrong, or is there an adjustment I can make? Thank You
John

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