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Silhouette Portrait 2 and Bluetooth

Hi everyone, I hope you can help me.

I have just got a Portrait 2 cutter for my birthday. I got this one for its Bluetooth connectivity, but I can’t for the love of me, get it to connect to either my iPhone or iPad. It won’t even find it. I thought at first that the Bluetooth element of the cutter may have been faulty.

But on firing up my MacBook Pro, it found it, and connected to it. But even then, the Silhouette software can’t detect the cutter, unless I plug it into the usb.

I found the Silhouette Link software and installed it. But still no go, though I presume that was for the original Portrait cutter.

Can anybody help an idiot out.

Answers

  • MeFlickMeFlick Member Posts: 9,142
    Welcome to the Make the Cut software support forum. Happy Birthday.  

    Make the Cut is a 3rd party software program that was written to work with several cutters including the original Silhouette Portrait and Cameo cutters.  However, it has not had its list of supported cutters updated in quite a while and will not work with your Portrait 2 cutter and it would most definitely not work with the cutter on a Mac platform or via Bluetooth.

    Since you just got your cutter, I am assuming you found the forum via a google search.  It's a common occurrence since the program did support working with the original Silhouette cutters.  Unfortunately, Silhouette does not have a user forum like this one for their programs or cutters.  However, There is a user created forum that you can find here: http://s15.zetaboards.com/Silhouette_Plus/index/

    They do have some Facebook groups that offer support for their cutters (not sure if they are "official" or user created to help fellow users.)  If you do Facebook, you might check there for groups for help.

    You might also check the Silhouette Help page on their site its self. Their home page is found here:  https://www.silhouetteamerica.com
    Their support page with FAQ and more can be found here: https://www.silhouetteamerica.com/faq and their Youtube channel with Instructional Videos here: https://www.youtube.com/user/SilhouetteAmericaInc

    Good luck with your machine.


    Go Vols!
    image
    Cutting with 18" Silver Bullet and a KNK Force (the rest are collecting dust!)
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