How long does it take to get an issue resolved on a KNK Support Ticket? I did get a response about part of the issue, but not the main problem. I did respond back “above the line” as the email suggested, but haven’t heard back in a few days. I’m using the MA and ZA by USB cable connection since the Bluetooth and Com ports are dysfunctional.
0 ·
Answers
Are you using the little dongle that was supplied with the machine if so just withdraw it slightly from the socket on you computer . The dongle i had had exposed solder blobs that was shorting on the socket which was causing issues
I moved to usb connection using a long usb cable and have never had a issue
I think it 6-8 ft long
Though i think that would be close to the maximum as even cable has limits as well
Paper Modellers I Revere Marc Hagan-Guirey ----- Yoshinobu Miyamoto ----- Peter Dahmen
Gallery ID #26944 ----- Link to My Cloud Have a Look your Welcome to Make Use of the Files
Paper Modellers I Revere Marc Hagan-Guirey ----- Yoshinobu Miyamoto ----- Peter Dahmen
Gallery ID #26944 ----- Link to My Cloud Have a Look your Welcome to Make Use of the Files
is it showing as connected in the make the cut cutting window?
Paper Modellers I Revere Marc Hagan-Guirey ----- Yoshinobu Miyamoto ----- Peter Dahmen
Gallery ID #26944 ----- Link to My Cloud Have a Look your Welcome to Make Use of the Files
Paper Modellers I Revere Marc Hagan-Guirey ----- Yoshinobu Miyamoto ----- Peter Dahmen
Gallery ID #26944 ----- Link to My Cloud Have a Look your Welcome to Make Use of the Files