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MY DESIGNER LICENSE DISAPPEAR

mapibarmapibar Member Posts: 1
Hello everyone. I write from Mexico and I have aproblem that has been presented to me several times in my software of Silhouette Cameo. I have Cameo V2 and work with the version 3.6.057 because with this version my computer does not present problems and I have registered the designer version, but it happens to me that, for example, I work on a file and I close everything very well, but the next day when I want to work again in the file, my designer version disappears as well as all the preferences and recent files, returning everything to the basic version. I have written several times to support silhouette deparment, but until the moment it did not help me to solve this problem and I have seen your page and your experience is why I come to you if from your experience you have known of someone who has gone through the same situation and how did you solve it.Thanks so mucho for you help. 

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