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Suggestions to the developers of Make the Cut?

DaeDae Member Posts: 6
I was wondering if the developers of the program actually take suggestions for future updates of MTC?

I use my MTC in a MAC environment.  Ever since I started using it in 2012 along with my KNK, I always found it to be quiet a bit out dated and really geared towards PC.  Of course I have worked with it and found a good middle ground since I use it just about every day in the print shop.

Just curious, if this is something we can do?

Comments

  • Liz_ALiz_A Member Posts: 9,092
    @Dae - we have a category called Wishlist! that is for the purpose you stated - "take suggestions for future updates of MTC?"
  • tuicarlostuicarlos Member Posts: 70
    @Dae - Unfortunately, the software hadn’t a single update in 4 years and there is no signal from the developer that he intends to continue working on this software. No more webinars, no drivers for new cutters, no partnership anymore and I deep silence from the company. We have no idea what’s going on with the company. You can try following the @Liz_A suggestion but the last real wish there was in August 2016. Six months without a single suggestion to improve the software. So, users are losing the hope too. I still believe that most the MTC users around the world expects some updates but there is a small group in this forum very united that doesn’t expect any improvement to the software. They are satisfied with the software offers right now for the machines that they have right now. I understand that a change is a challenge but my concern is that one day our machines will die and we’ll be forced to buy a brand new one and the MTC software will not work with that machine. So, we’ll have to buy and learn another software and this forum will still be talking about love.

    Fortunately, there are users like you and me, and some others who really likes MTC and intends to keep the software alive. Honestly, I’m not sure if our effort will prevail on this case but we are doing what is right to do. We are really helping Andy’s company to succeed with his product. No doubt!

  • Liz_ALiz_A Member Posts: 9,092
    @tuicarlos - I have used MTC since December of 2009. I am all for new updates, or even better a brand new release with added features that I would pay for. As well as plugins for the newest KNK cutters which I have. That would be awesome. 

    However, that said, in a real world, if none of that is to happen, I will still continue to use MTC as my go to program for creating cutting files. One, because I love the program and some of its features still cannot be matched in other cutting software. Two, because yes I am loyal. It is my nature. I have always been like that. When I like something, I support it, or use it. Point as example, I am still using an html editor that I started using back some time in 1996 when I started teaching html and web page design. It has not been updated since 1999. It was a project of a group of students from a university...they all graduated and moved on, and no one chose to keep up the product development. I get it. But because it doesn't support the newest of html terminology and beyond, it is not a reason to stop using it. It has a small foot print, I can run it off of my thumb drive, so no installation required. And its the darnest easiest html editor to use - trust me I have tried many other html editors, this one just rocks! And I have taught thousands of web page design students over the years using that little program. Does the fact that the program is old have a negative impact on the learning experience for the student? No, it still recognizes the fact that anything with a set angle brackets (<>) around it is an html tag, and that's all it needs to know. I have also used this program to manage large commercial websites...again, it doesn't do well with scripts, php, mysql stuff, but the underlying basic html or css of a webpage, no problem.

    I think of MTC as being in the same genre of usefulness.
  • MeFlickMeFlick Member Posts: 8,913
    edited March 4
    Dae said:
    . . . I use my MTC in a MAC environment.  I . . . found it to be . . . really geared towards PC. . . . 
    You are correct, MTC is geared towards a PC as it was written by a developer who programs for PCs. He always said he was a PC programmer and not a Mac Programmer and was not interested in trying to program for a Mac.  What he did do, was "port" the PC version to the Mac computer platform to run under Wine so yes, its still a PC program and not "native" to the Mac.  That has been true since he did so and there was never any indication that it would change.

    As also noted, there really haven't been any updates to MTC in a long time so, while you can put in a request for a change - for these reasons I wouldn't expect to see any change to MTC in general, and definitely not on the Mac side unless you know a good Mac programmer who you can put in touch with the powers that be at MTC.
    Post edited by MeFlick on
    Go Vols!
    image
    Cutting with 18" Silver Bullet and a KNK Force (the rest are collecting dust!)
  • SandyMcCSandyMcC Member Posts: 6,815
    @Dae, I'm sending you a PM here.
    Sandy McCauley
    Cutting with KNK Force, Maxx Air, Zing Air
    Need help with your KNK? Visit this link: http://knkusa.com/contact/
    KNK / MTC Videos: http://bit.ly/1kmAcoO
    Latest KNK / MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/
  • samalesamale Member Posts: 11
    edited March 5
    I think most users would like to see Make the Cut updated or aleast a few of the small bugs resolved and I would think those that use Lettering Delights would like that functionality restored

    We can wish and hope and declare our love all we like But I think its a reasonable assumption that while still supported by the developer, further development of Make the Cut is very unlikely to happen. 
    This must be at least the 4th discussion that raises this topic in the last 12 month in many of those there were requests for the Developer to provide some response as to what or if there a Plans for Make the Cut's Future
    The Fact that these requests went unanswered indicates that there is little developer interest in the future of this software or its current user and supporters

    Post edited by samale on
  • DaeDae Member Posts: 6
    MeFlick said:
    Dae said:
    . . . I use my MTC in a MAC environment.  I . . . found it to be . . . really geared towards PC. . . . 
    You are correct, MTC is geared towards a PC as it was written by a developer who programs for PCs. He always said he was a PC programmer and not a Mac Programmer and was not interested in trying to program for a Mac.  What he did do, was "port" the PC version to the Mac computer platform to run under Wine so yes, its still a PC program and not "native" to the Mac.  That has been true since he did so and there was never any indication that it would change.

    As also noted, there really haven't been any updates to MTC in a long time so, while you can put in a request for a change - for these reasons I wouldn't expect to see any change to MTC in general, and definitely not on the Mac side unless you know a good Mac programmer who you can put in touch with the powers that be at MTC.
    I figured as much with it being programmed for a PC since the look of the program.




  • PhilHPhilH Member Posts: 9
    Dae I have tried MTC on the MAC, and it is a compromise.  Well done that you are using it in your print shop.  I did download the trial version of 'Sure Cuts a Lot' and the interface is clean and well set out.  They are keeping the software updated, with interim updates free, although if they do a major release it is classed as a new program and you would need to purchase again, generally at a discounted price.
    They also have an app that links with the program.

  • tuicarlostuicarlos Member Posts: 70
    @Liz_A - I’m not sure but I presume that there is about 15.000 copies of MTC installed in computers around the world right now. So, the six members here, in this forum who are killing the software, saying that they don’t expect any update or upgrade are just about a very small fraction of that number. Am I right?

    You can try hard to find any argument but there is no excuse for 4 years without a single update and a single word from the company. As a professor, I’m convinced that we can’t stop the future just because something was good for us once in the past. We all deserve more… we all should expect more… we all must do more… always! It’s not about love or loyalty… it’s about change, development, evolution, future, improvement, new etc. and nobody needs to be a computer science specialist to agree with this.

    Okay, let me bring this theory to the real world. You’ve 6 cutters, KnK Force inclusive, MTC and others software. Good! So, you can choose the cutter and the software you want for a specific project. Congrats! Now, try to understand the following situation: People bought MTC and KnK Force when MTC still was a KnK partner investing about $700.00 and now... you tell me how happy they are waiting for a driver!

    See? We never should think only about ourselves.

  • Di-liteDi-lite Member Posts: 2,895
    @tuicarlos MTC is a given piece of software as is.  Other formats will come along that supersede it and maybe more to your liking / philosophy but some of us like dinosaurs and don't like the modern way of doing things.  I find the modern programmer very irritating as they program for the fashion and not the use.  Nor is their software as good as it purports to be and needs constant upgrading to resolve past errors.  The original windows had just got as near as perfect when they upgraded to another variety and lost all the good programming that had been done.  No new is not always better only different.
    Have fun, Di, ID 14610
    UK, Cameo, Serif Draw, Win10.
    Link to My Craft Bazaar | Link to Skool | Force Bazaar - Archimedes
    Feel free to use anything in these links.
  • GabeGabe Moderator Posts: 4,292
    @tuicarlos, in my opinion, you are beating a dead horse.  We know that there hasn't been continuing development on MTC for several years.  We know that we have asked for many "Wishlist" items with no response.  We know that other software, such as SCAL has become the standard with plugins for new machines.  We just don't feel the need to start a protest or continually cry and moan because MTC's owners don't seem to be doing the things we want.

    We like the software, mostly, as it exists now.  Yes, those with new machines are not able to get the most out of their machines, if they prefer to use MTC.  The advice from KNK is to go with SCAL as it is the only 3rd party software that supports these new cutters.  No gnashing of teeth required.  Do or do not, it is a choice.

    If you don't like that choice, that is your prerogative.  But if you're trying to incite the users here into some sort of mass protest, you will run up against the loyalty issue, as most of us do not want to berate Andy or make his life harder by adding to whatever stress he is dealing with.

    I do not speak for anyone else besides myself.  My opinions may or may not be correct.  What I have said is just how I personally feel.  If you have any arguments or opinions to the contrary, please address them directly to me.
  • BAKED453BAKED453 Member Posts: 20
    @tuicarlos  I get what you are saying ,and I admire the "fight" you are putting up.I'm still so hopeful that there will be updates.I would love nothing more.Is there a way that we can reach out to @Andy , or has this already been done? 
  • Crazy_Mr_ZingCrazy_Mr_Zing Member Posts: 2,389
    edited March 7
    I'm not sure there is anyone that would say they don't want updates. It is most likely they don't feel Andy is obligated to provide them. 
    We bought the product and we used the product and for the most part it works well so we continue to use the product. 
    I still use this old HP laptop that runs XP.
    I accept XP's support life has ended so Microsoft no longer supplies Support, Updates or Bug Fixes. And I don't feel they are obligated to do so.

    I'm sure we would love our favourite software to grow and evolve forever but we should understand that nothing lasts forever.
    Post edited by Gabe on
    I Use Zing Air, Make The Cut - Pop Card Studio, WinXP- Win7 -Win10
    Paper Modellers I Revere Marc Hagan-Guirey ----- Yoshinobu Miyamoto ----- Peter Dahmen
    Gallery ID #26944 ----- Link to My Cloud Have a Look your Welcome to Make Use of the Files
  • tuicarlostuicarlos Member Posts: 70

    Calm down @Gabe!, you don’t need to be rude with me just because you don’t agree with my opinion. I’m expressing my opinion here about a problem that affects me and others. This forum is an open and free space for us to discuss MTC issues and it’s exactly what we are doing here. Each one of us has a personal view and understanding about the same issue but nobody here is forced to answer a comment from me. If you don’t agree with my opinion I do respect but, please, don’t threat me for nothing because until now I’ve been very polite, friendly and with a good attitude with everyone here. Of course that I’ll continue expecting an update and I’ll continue discussing this issue here because it’s very important to me. I don’t know you but I think you are a very experienced MTC user and you could have good ideas to improve the software. One day Andy will appears with a major update and everybody will be happy again or somebody will buy the company and will need help from people like you. Be prepared! 

  • Crazy_Mr_ZingCrazy_Mr_Zing Member Posts: 2,389
    edited March 8
    I do hold your optimism in regard to the future .  I hope one day you can say I told you so

    Make the Cut was born and because popular due to the limitations of the Cricut Machine. and to a lessor extent software included with other machines was rather basic. Also being supplied with purchase via KNK would have help as well

    On a side though it would be interesting just how many zings have been sold around the world

    Andy states on his linkedin profile (undated) Make the Cut had more the 30,000 customers
    I would suspect many of those were Cricut owner or KNK owners due to it being included with purchase
    Once Provo craft took the action they did that was a huge reduction of Potential customers removed from the market of 3rd party software
     
    Much has changed since.
    Provo Craft have now loosened those restrictions a little and offer their own design software that allows user to do what they could not before.
    Silhouette America are slowly making improvements to their design software which is included free with purchase. and also offer pro versions
    I would suspect both Cricut and Silhouette are the market leaders in machine sales due to the Price and that they are available in store , Walmart, Michaels etc  so get many on the spur purchasers often tempted by in-store Demo's that make it look so easy almost as easy as cranking the handle on a manual machine without the extra cost of dies etc

    In my view there a 2 main user groups of Personal Digital Cutter Machines

    - Those the use they cutter much like a manual die cut machine they purchase cutting patterns and cut them  - much like the owner of a big shot machine would buy dies - some may go further and disassemble the cutting pattern or slightly alter it to suit their project . This in most case would be easily achievable using the software freely supplied with their machines . So these user would not consider needing additional software.

    -Those the want to create their own designs for many reason And they find the freely included design software limiting or as tuicarlos suggests they operate many different models of cutter so they want one software that fit all
    These are the user that seek a better software option
    I would suspect these users are in the minority compared to the other group

    I'm sure KNK teaming up with MTC way back was a huge benefit for MTC
    Just as I Suspect SCAL has done very nicely from providing support for the Force. I'm sure they will also do very well from being what would seem the only software provider that offer full support for the KNK Orbit As it would appear that SCAL will be the only choice for a KNK Orbit owner if they want to use there Machine to there full potential

    OK what a ramble I hope i caught most of the typos and gobbleDgook
    Post edited by Crazy_Mr_Zing on
    I Use Zing Air, Make The Cut - Pop Card Studio, WinXP- Win7 -Win10
    Paper Modellers I Revere Marc Hagan-Guirey ----- Yoshinobu Miyamoto ----- Peter Dahmen
    Gallery ID #26944 ----- Link to My Cloud Have a Look your Welcome to Make Use of the Files
  • DarleneIDarleneI Member Posts: 2,734
    I agree with most things said in all notes in a way but I'm not upset.  Everything must come to an end but I still find MTC's tracing to be the best out there but probably because of the great teachers we had on this forum.  Any program can be learned if we take baby steps.  Oh and Gabe does not mean to be rude.  He is a very nice helpful man.  Things typed sometimes come across differently.
  • lynnscrapslynnscraps Member Posts: 700
    It seems all this controversy would be settled with just a small statement from Andy. I have used Make the Cut from its inception and I still love it and use it and have learned a lot, but I would like to learn more. I'm still recommending it to others and hope it will be useable for a long time.
  • GranAnnieGranAnnie Member Posts: 110
    @lynnscraps I agree.  Like the long term members I have the greatest respect for Andy, Ann and Bryan.  However, even in a very busy life, it would take only a few minutes for Andy to state his position to put the concerns to rest and end the constant debate on the forum.
    Continuing without stating what is planned for the long-term future of the product is unfair to new purchasers.  For those who have had the software for a long-time, it is less of an issue.  We have had our money's worth.
  • bossie1bossie1 Member Posts: 669
    Oh yes, so got our money's worth, and continue to do so!!! I'm just hanging in, would love an update, would gladly pay for it, I don't want to waste my crafting time learning a new software. So I will patiently wait.
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