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Silhouette Studio won't sync. Need help.

clokwiseclokwise Member Posts: 1
Got a new computer and I am trying to authorize the new machine but my software will not sync my library. I can see it all, and it says downloading, but never does. It just sits and continues to say downloading and the little blue wheel is just spinning. I've let it sit for hours with no luck. I have removed it several times, closed it down, rebooted computer, everything I know. Does anyone know how to fix this?

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