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Silhouette

My Silhouette Cameo 3 will not turn on help

Comments

  • Liz_ALiz_A Posts: 9,242
    @jennlynn -  that sounds like you need to contact Silhouette America. We are not a hardware support forum, we are actually a forum for the software Make The Cut! and its supported cutters. You can use MTC with some of the Cameos, but a power issue is not software related.
  • tuicarlostuicarlos Posts: 118
    edited March 2
    @jennlynn - The best suggestion that I can give you trying to help you to fix that problem is:

    1. Disconnect your Silhouette Cameo 3 from your computer and the outlet power;

    2. Download and install the Silhouette Studio software, if you still not have it;

    3. Update the software to the Beta v4.0.482 so you’ll get the SilhouetteLink console app;

    4. Open your Silhouette Studio Beta v4.0.482 software. Yes... everything looks different but you'll survive... LOL;

    5. Open your SilhouetteLink console app;

    6. Power your Silhouette Cameo 3 on;

    7. Plug the USB cable.

    If it shows “Idle” you are good to go, if not there is a chance you’ve a defective cutter but you still can try choosing another port for that device.

    Post edited by tuicarlos on
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