I don't know if anyone here can help me but I just got my portrait today and was super excited but now I'm ready to send it back
I've been trying for hours to get it to work correctly but the lines are just off. The lines are correct on the studio but when I cut it's off. I tried to calibrate it and that helped a little but it's still not working right even though the calibration was perfect. I looked around a bit on the web too and I know that my mat is definitely not moving during cutting. Please help
Here's a photo showing how off the lines are.