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KNK Zing Air with MTC has stopped cutting

DawnWDawnW Member Posts: 7
My KNK Zing Air has stopped cutting; there is power going to it and it appears to be going through the motions (i.e. moves across the page) but the blade doesn't appear to be touching the paper. I've also tried using a pen and it doesn't draw.  The blade holder does move up & down if I apply pressure so it isn't jammed. Any ideas?

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