We are running a sale on Popup Card Studio. Save 28% right now during this very limited time sale. Click here to order now!

We are also running a sale if you purchase both Make The Cut! and Popup Card Studio. Save 38% right now during this very limited time sale. Click here to order!

Help for new MTC users

GabeGabe Moderator Posts: 4,292
edited December 2015 in Tips and Tricks
SandyMcC's site, I Love KNK, has several very helpful MTC videos that explain how to do pixel tracing, text functions, designing in MTC, and much more. You can find them here: http://www.iloveknk.com/support/mtc-support/
Post edited by SBryanW on

Comments

  • scrappingmom2007scrappingmom2007 Member Posts: 1,414
    Thanks. I am not a newbie, but is nice to know where to go in case I need to refresh my memory on a specific topic.
    Pazzles Vue and Silhouette portrait owner.
  • pamipoopamipoo Member Posts: 5
    Uhhh.....what? I am SO new, I am looking at my Zing hoping it will not just wind up being a paperweight. I have NO idea where to start!!!
    Somebody HELP????
    And thank you.....
  • pamipoopamipoo Member Posts: 5
    And when I installed MTC and ran a test, a "L" shaped metal piece popped off the machine.....have no idea where it came from or how to put it back.....
  • GabeGabe Moderator Posts: 4,292
    @pamipoo, did you install the Make-The-Cut software that came with the Zing? You can get to the user manual from the Help menu in Make-The-Cut. That will give you step by step instructions.

    Can you post a picture of the metal piece that came off?
  • marsmars Member Posts: 1,112
    edited February 2015
    Is the "L" shaped piece blue in color? The only thing I can think of is that the pinch roller lever may have come loose from one side. There are 2 of these so if one is gone you can see where it goes by looking at the other side.

    Look at this discussion and watch the video if the blue lever is what fell off your machine. You will need the spring and small steel ball to be in place when you screw the lever back in - as tightly as you can.

    http://forum.make-the-cut.com/discussion/20939/zing-things-i-would-like-to-know

    Welcome to our forum family - you can ask for and expect all kinds of help here - the more details you give the better the answers you will get - but we all will try our best to help.

  • MeFlickMeFlick Member Posts: 8,913
    pamipoo said:

    Uhhh.....what? I am SO new, I am looking at my Zing hoping it will not just wind up being a paperweight. I have NO idea where to start!!!
    Somebody HELP????
    And thank you.....

    pamipoo said:

    And when I installed MTC and ran a test, a "L" shaped metal piece popped off the machine.....have no idea where it came from or how to put it back.....

    Sounds like you need to contact your dealer you purchased it from or KNKUSA directly - especially if you have had a piece pop-off and have no idea what it is or where it came from. I am sure they can get you sorted and started on the right track. You can also find help with your Zing and Interactive versions of the User Manual through @SandyMcC 's website here:

    Starting with her FAQ: http://www.iloveknk.com/knk-info/zing-faqs/

    and her MTC support page with links to manual and videos:http://www.iloveknk.com/support/mtc-support/

    You might also want to check out the MTC_Tuts Yahoo Group that is run by @Juliefes. It has a lot of written tutorials and helpful information for beginners as well as intermediate and advanced users. You will need to join the group (it is separate from this forum) and be approved by Julie for membership before you can gain access to the files. However, it is free to join. If you don't want to get a lot of emails from the group, you can set your preferences so that you get a daily digest, or get none and would just need to check out the group regularly to see messages. You can find it here:https://groups.yahoo.com/neo/groups/MTC_Tuts/info
    There are also files shared there as well.

    Rob at Scrappydew.com also has a quick MTC Guide which can be found here: http://www.scrappydew.com/mtcclassroom/quickguide/
    as well as short help videos on different topics found here: http://www.scrappydew.com/make-the-cut/tutorials/
    They also sell great patterns and things if you don't like creating your own:http://shop.scrappydew.com and if you really like their patterns - you might want to consider a "Vault" membership - details of which can be found here: http://www.scrappydew.com/members/

    There are other helpful information and videos available but these are the ones that I know off the top of my head and know that they are extremely helpful for newbies.
    Go Vols!
    image
    Cutting with 18" Silver Bullet and a KNK Force (the rest are collecting dust!)
  • SandyMcCSandyMcC Member Posts: 6,820
    @Pamipoo, the first thing to do is read Chapters 1 and 2 of the user manual. Here's a link to my support page for the Zing Air:

    http://www.iloveknk.com/support/zing/

    Regarding the "metal piece", is it black? If so, then that's a support piece that should be removed and discarded before you begin using your Zing. There should be one on each side. If it's not black then please post a photo of this piece or, as @MeFlick suggested, contact KNK USA at 800-268-3672.
    Sandy McCauley
    Cutting with KNK Force, Maxx Air, Zing Air
    Need help with your KNK? Visit this link: http://knkusa.com/contact/
    KNK / MTC Videos: http://bit.ly/1kmAcoO
    Latest KNK / MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/
  • pamipoopamipoo Member Posts: 5
    Thank you so much Gabe, Mars, Meflick & Sandy! Yes, they are black and there are two of them. I removed them from the bar. So they were just packing material. Whew and good!
    I will read the manual and go from there. Nice to know ya'll are just a click away!

    Thnx again!
  • SandyMcCSandyMcC Member Posts: 6,820
    You're welcome! And yeah... your help IS just a click away!
    Sandy McCauley
    Cutting with KNK Force, Maxx Air, Zing Air
    Need help with your KNK? Visit this link: http://knkusa.com/contact/
    KNK / MTC Videos: http://bit.ly/1kmAcoO
    Latest KNK / MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/
  • pamipoopamipoo Member Posts: 5
    quick question:
    can I cut inkjet magnetic photo gloss sheets (8.5x11" sheets) with the KNK Zing?
  • SandyMcCSandyMcC Member Posts: 6,820
    You should be able to. Does the packaging indicate the thickness of each sheet?
    Sandy McCauley
    Cutting with KNK Force, Maxx Air, Zing Air
    Need help with your KNK? Visit this link: http://knkusa.com/contact/
    KNK / MTC Videos: http://bit.ly/1kmAcoO
    Latest KNK / MTC User Manuals: http://www.iloveknk.com/Support/user-manuals/
  • pamipoopamipoo Member Posts: 5
    Here's another, probably VERY basic question:
    When I turn my Zing on, the blade carriage moves along towards the left side, but when it hits the left side, it stays there and makes a God awful sound. I am thinking this is not the way it's supposed to be and am wondering why it does not reset and head towards the right to set up for whatever function I will be doing. The little red limit switch is sitting there on the left and right side and my Zing looks just like the picture in the Quick Setup Guide.
    Now I am even more afraid of this VERY expensive tool!
    Can someone tell me (as though I were a 5th grader) what I am doing wrong?
    Thank you.
    pam
  • GabeGabe Moderator Posts: 4,292
    @pamipoo, after you've got the machine on, open the cut with window (aka the Zing plugin). Do you see the green Connected button? If you click on that, and then click on Connection, the correct com port will say USB-Serial.
  • JanisDJanisD Member Posts: 6
    I'm new, just purchased MTC & am checking out youtube videos but am seeing older videos from 4 yrs. ago. Are there new videos? Thanks, Janis
  • GabeGabe Moderator Posts: 4,292
    edited April 2015
    @JanisD, there are several video links within the MTC user manual. If you don't have a copy of the manual, you can get one from Sandy's site: http://www.iloveknk.com/support/user-manuals/zing-user-manuals/

    You can choose from a PDF manual, which I prefer, or you can view an online interactive manual, or you can download the interactive version to your own computer.

    I know it says "Zing" and if you don't own a Zing you probably are thinking this is not the User manual for you. But the manuals were first developed when the Zing cutter was introduced. So the manual does have a small amount of Zing specific information, but the majority of the manual is all about using MTC.

    Also, there is current video information available. This info is in the form of weekly question and answer video seminars, aka "webinars", which can be viewed on the Vimeo site or downloaded to view whenever you like. Links to these videos can be found in this forum thread: http://forum.make-the-cut.com/discussion/17938/webinar-recordings-on-vimeo-updated-04-10-2015#latest

    Have fun learning Make-The-Cut! And remember that help is always just a question away here on the forum. :)
    Post edited by Gabe on
  • JanisDJanisD Member Posts: 6
    Thank you Gabe, there's a bit of a learning curve to MTC..I have the Explore & wanted to do more than what the design space allows.
  • MeFlickMeFlick Member Posts: 8,913
    JanisD said:

    Thank you Gabe, there's a bit of a learning curve to MTC..I have the Explore & wanted to do more than what the design space allows.

    You may also be interested in the written tutorials that @juliefes has in the MTC_Tuts Yahoo Group. You will need to join the group but doing so is free. I also believe that Julie has made a number of videos on using MTC that she has out on a Youtube channel. Perhaps she will see this shortly and provide a direct link to her channel and videos.

    In addition, Rob at Scrappydew.com also has some MTC videos which can be found here: http://www.scrappydewmembers.com/mtcclassroom/
    Go Vols!
    image
    Cutting with 18" Silver Bullet and a KNK Force (the rest are collecting dust!)
This discussion has been closed.