Can't download 4.1.0

sandiejsandiej
in Help
My computer recently crashed and got a new one, but was able to copy my MTC files. However, it brings me back to the original version I purchased years ago. When I try to download the new version from the website I'm getting a NSIS error....Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy. Can anyone help with this?

Comments

  • DaveBDaveB
    Posts: 261
    Answer from Microsoft website:
    The NSIS errors may occur under one of the following conditions:
    1. Software files downloaded from the Internet are not complete.
    2. Downloaded software files have been modified from the original version.
    3. Your PC is infected with a virus.
    4. Physical media being used to install the program is damaged.
    5. Required hardware (For example, CD/DVD drive) is malfunctioning.

    Now, typical of Microsoft, while that may be correct, it's completely useless.

    Try downloading the program again.


    Dave
    Take your job seriously, take yourself lightly.
    Life's just too precious to be miserable.
  • BerryoneBerryone
    Posts: 1,725
    They Forgot The Stove Is On.
  • SBryanWSBryanW
    Posts: 2,838
    Try downloading it from here:
    http://make-the-cut.com/Download.aspx

    Save it to your computer first, then run it. If you still have problems, you may have to turn off your anti-virus when downloading and installing it.

    I just downloaded from the above link and it downloaded and installed correctly.
  • sandiejsandiej
    Posts: 4
    I have tried just about everything I know. I found the same infor as you did DaveB, but like you said, pretty useless. My son sent me the download via email and that didn't work. I forwarded it to another family member and they had no problem. The only difference in all our machines is I'm running IE9. Not sure if that's blocking it or not, or do you think it could be trying to go from the original version straight to the newest version?
  • GabeGabe
    Posts: 1,288
    DaveB said:


    Now, typical of Microsoft, while that may be correct, it's completely useless.

    Wow. I would have to disagree. I don't think that information was useless. It gives a number of possible causes that can be explored to try and figure out what has gone wrong.

    1. Since the restore is bringing back a very old version, it is possible that the backup files used have written values to the registry that aren't compatible with the new version. I would uninstall the software and then use a registry cleaner, such as CCleaner or SlimCleaner to remove all the registry entries related to MTC. Then install directly from the downloaded files, rather than trying to overwrite an older version from years ago. Also, if you are someone who needs the PCC plugin file, be sure to save that someplace before cleaning off the old version of MTC. You can restore the plugins folder and that plugin after installing the newest version of the software.

    2. Same issue as number one, same thing to try.

    3. Virus could also be possible. Never hurts to do a thorough scan. And also a malware scan with Malwarebytes is a good thing to try.

    4 & 5 are probably doubtful, but of course, Microsoft can't know that would be the case for this instance, so they include that just to cover all the bases.

    Cheers,

    Gabe

    image  

    Somewhere, over the rainbow, bluebirds Zing!!

  • SBryanWSBryanW
    Posts: 2,838
    Also, make sure that there is no instance of Make The Cut!™ that is running when you try to install the new version (check your processes from task manager, or reboot your computer and the first thing you try is to install the new version of MTC).
  • SBryanWSBryanW
    Posts: 2,838
    Also - what anti-virus program are you running?
  • sandiejsandiej
    Posts: 4
    I'm running Norton, which is what I've alway used. Even when I orginally bought Make The Cut. I just uninstalleed it and going to try to download again.
  • sandiejsandiej
    Posts: 4
    I finally got it up and going, but cost me 29.99 for the CC Cleaner. Not real happy. Had to unistall my original Make The Cut. Install the CC Cleaner and then install the new update. I guess I can't really complain since I'm using a cricut and still had my dll files to support it. All is good and I'm on my way to cutting again. Make The Cut is a great program and I do craft shows and need it tremendously. Thank you for all your help Gabe.....this solved my problem, even though it cost 29.99. Have a great day all!!!!
  • marsmars
    Posts: 628
    sandiej

    Is this where you got CCleaner?

    http://www.piriform.com/ccleaner/download

    The free version is all I have ever used. Looks like you paid for the home version with support - not sure if that version of the software functions better or not - just that I never needed anything more than the free one.

    -Mike

  • BerryoneBerryone
    Posts: 1,725
    That Site is a Little Confusing.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In with Facebook Sign In with Google Sign In with OpenID Sign In with Twitter
Sign In Apply for Membership

Categories

KNK Zing with Make The Cut!