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Still not able to update cricut firmware

lee_web_lingo.comlee_web_lingo.com Posts: 1Member
edited April 2010 in Resolved Issues
I have still not been able to update my firmware. I have not been able to install the trial version of design studio because I already have the software on my machine. I updated my software and ran the update. After my cricut restarted I still only have version 1.34 on my cricut screen.

Comments

  • DanaDana Posts: 4,344Member
    edited April 2010
    Someone else will probably be along soon and offer advice too. Hang in there!

    Dana
    http://www.svgandmtcfiles.com/
    Post edited by Dana on
  • DanaDana Posts: 4,344Member
    edited April 2010
  • minorcustomcraftsminorcustomcrafts Posts: 635Member
    I had the same problem. I just had to keep running the update my firmware. Mine was also at 1.34 orginally, so you will know when you do it right because CDS will tell you it is ready for the 2nd part (or something to that effect). If it does not make you do it twice then it is not updating it. I really dont have a trick, just keep updating over and over till it finally took.

    Trisha
    Trisha
    Now cutting with an 18" Black Cat Cougar

    minorcustomcrafts.com
  • rachellann_ID714rachellann_ID714 Posts: 10,251Banned
    go to the cricut site they have a walk thru on the forum here iss the link to that ther are sevearl pages but if you look thru maybe it will help. updating the cricut can be a pain but once you get it you are good to go. http://www.cricut.com/messageboard/tm.aspx?m=5887872
    image


    image image
    Rachellann uses the Black Cat Cougar, Gazelle, Expression, and 34 inch MH871 vinyl cutter

    http://www.thymegraphics.co.uk/index.asp

    http://www.thatsscrapinc.com/

    My Blog is:
    http://rachellsmanycrafts.blogspot.com/



  • SBryanWSBryanW Posts: 4,410Administrator
    Isn't 1.34 the latest version for the Cricut Personal Cutter (the baby Cricut)? I thought the latest versions of firmware for each machine is the following:
    Cricut Personal Cutter 1.34
    Cricut Expression 2.34
    Cricut Create 3.4
  • KathyMKathyM Posts: 1,688Member
    Bryan's right - the current CDS update is X.34 ("1" for the Baby Bug, "2" for the Expression, etc).

    Are you trying to update again because you're getting an error message that says you have to update? If so, what specifically does the error message say?

    If you already have CDS installed on your computer and your Cricut is showing 1.34, are you just trying to get the latest font/cartridges on your CDS? If that's the case, can't you just do the "font update" from the CDS update screen, and not the whole software update?

    Sorry you're having hiccups getting going, but there's usually someone here who can help you figure it all out.
    Is this where I'm supposed to say something clever?
  • iggyloveriggylover Posts: 11,513Moderator
    lee@weblingo,

    Are you still having problems? Let us know what error message you are getting...

    Jeanette
    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke

    Jeanette in Orange County, CA
    Love my Italian Greyhound --> I.G.--> iggy
    Own a Create: Krikee, getting used to a Black Cat Cougar: Bagheera


  • iggyloveriggylover Posts: 11,513Moderator
    btt
    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke

    Jeanette in Orange County, CA
    Love my Italian Greyhound --> I.G.--> iggy
    Own a Create: Krikee, getting used to a Black Cat Cougar: Bagheera


  • grammyof5grammyof5 Posts: 6Member
    I'm having problems with downloading the update. I get a message that says Error opening file C:/Program files/makethecut/Krikutlib.dll then it has options of click to abort, retry and ignore. I don't know how many times I have tried to download it. I also shut off my virus scanner to try and that didn't help. Any advice would be appreciated. Thanks
  • iggyloveriggylover Posts: 11,513Moderator
    Hi grammyof5,

    I think right now the link for downloading the program may be disabled due to Provo Craft filing a lawsuit against Andy and MTC...

    I haven't gone to check it yet, but Andy may be under orders to not have any new sales / ability to download (I'm just guessing, I don't KNOW).

    Jeanette
    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke

    Jeanette in Orange County, CA
    Love my Italian Greyhound --> I.G.--> iggy
    Own a Create: Krikee, getting used to a Black Cat Cougar: Bagheera


  • iggyloveriggylover Posts: 11,513Moderator
    grammyof5,

    Here's an update to my previous post:

    OK

    I did just go to the download page and the 2.2.1b download IS available and working...if you have 2.2.1 already, don't 'update' it's the same version...if you are running a lower version of MTC, I would upgrade (IMHO)...

    Jeanette
    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke

    Jeanette in Orange County, CA
    Love my Italian Greyhound --> I.G.--> iggy
    Own a Create: Krikee, getting used to a Black Cat Cougar: Bagheera


  • bbonkobbonko Posts: 908Member
    Jeanette,

    I am so glad you did that. There are so many rumors, you never know what's true and what isn't. I wanted to try it, but was afraid I might mess up my own copy, somehow.
    I wish we had some contact, to help us understand what is going on.

    Brenda in WA
    Brenda B
    Longview, WA
  • CaseysAngelCaseysAngel Posts: 14,967Member
    no I tried it as well. The link is working fine. I just downloaded another back up copy of it today.
    Christy http://everdaylittlethings.blogspot.com/
    Cutters: Craft Robo, Cricut Expression, and the absolute BEST A BLACK CAT COUGAR!!!!!!!!!!!!!!!!
  • dragonlaididragonlaidi Posts: 15Member
    I bought my MTC, but I can't find my ? numbers to resgister. Thanks for any help. dragonlaidi
  • SBryanWSBryanW Posts: 4,410Administrator
    dragonlaidi, If you have lost or misplaced your registration key, you can request that it be resent to you using the form found at:
    http://www.make-the-cut.com/LostRegKey.aspx

    Bryan
  • rachellann_ID714rachellann_ID714 Posts: 10,251Banned
    you need to see your email everybody who purchases gets an email with the registration info
    image


    image image
    Rachellann uses the Black Cat Cougar, Gazelle, Expression, and 34 inch MH871 vinyl cutter

    http://www.thymegraphics.co.uk/index.asp

    http://www.thatsscrapinc.com/

    My Blog is:
    http://rachellsmanycrafts.blogspot.com/



  • steveandbeckysteveandbecky Posts: 11Member
    How do we download a back up copy of MTC?
  • CaseysAngelCaseysAngel Posts: 14,967Member
    When you download it to your computer from the home page click on SAVE (not run). It will save the program to your computer. Then transfer it to either a dvd or usb or whatever it is you want to back it up on.
    Christy http://everdaylittlethings.blogspot.com/
    Cutters: Craft Robo, Cricut Expression, and the absolute BEST A BLACK CAT COUGAR!!!!!!!!!!!!!!!!
  • xhsxhs Posts: 2Member
    I have V2.31 on my Cricut Expression. I downloaded DesignStudio trial version to try to update the firmware on my Cricut. The only button that I can click on is the "Activate using the Internet" or "Activate using phone". I could not get to the Help pull-down tab, as it is inactive. How do I get to the Update Firmware button?
  • rachellann_ID714rachellann_ID714 Posts: 10,251Banned
    are you using a netbook or small laptop? continue using trial button is hard to get to if using thse and sometimes the resolution is not correct for CDS.
    image


    image image
    Rachellann uses the Black Cat Cougar, Gazelle, Expression, and 34 inch MH871 vinyl cutter

    http://www.thymegraphics.co.uk/index.asp

    http://www.thatsscrapinc.com/

    My Blog is:
    http://rachellsmanycrafts.blogspot.com/



  • xhsxhs Posts: 2Member
    Yes, I was using a netbook. I changed the resolution and everything on the screen is "squished", but now I can get to the Help pull-down tab to update the firmware. Thank you very much, rachellann.
This discussion has been closed.