I was in the beta testing for Silhouette Studio, and though in the beginning there were problems (it was not even a hatched program then) I love my Silhouette, would not dream of getting rid of it, and love Silhouette Studio which I use all the time for Print and Cuts, which is what I bought the machine for.. it does a GREAT job at them, easily, as the Silhouette has that electronic eye feature that reads the little marks which tell the machine where the graphic is.
I've been concerned as many are saying you CAN NOT back up your libraries and purchases from the Sil Store.. you CAN.. This is what I received in an email from Brian Hubler who ran the Silhouette beta testing and development for Sihouette Studio before release. Take the files he suggests below and move them to an exterior drive. They are also working on developing a way of doing the backup from inside the software program itself, but this has not yet been released or installed. As a double check, I sometimes download all my files in the old Robomaster, as I cannot do .pdf's from Studio and like to have them there to work on, but Studio is great, and I use it all the time, and my purchased designs reside there in folders as with Robomaster the library folders were impossible to manage.
I'd hate to see anyone turned off about a Silhouette. It may cut a smaller area than some of the big machines, but I've been with mine for years now, and would NEVER be without it.. I'm as loyal to Silhouette, who gives EXCELLENT customer service, as I am loyal to MTC. The company of Silhouette is the best in my opinion! They spoiled me, after Silhouette Cricut was a RUDE awakening!
To backup your Silhouette files you purchased through Studio, and IN your library folders so they will come back the same, this is what Brian said to do:
----- Original Message -----
From: Brian Hubler
To: Trina M. Macko
Sent: Wednesday, October 13, 2010 9:58 AM
In regard to backing up your library, you can back up your library on your computer. We haven’t locked this ability. If you desire to make a manual back-up for the Silhouette Studio library, here is the response:
Mac: Please open your “Finder” program and go to Macintosh HD > Library > Application Support > com.aspexsoftware.Silhouette_Studio.8.
PC: Browse your computer to find C:\Documents and Settings\All Users\Application Data\com.aspexsoftware.Silhouette_Studio.8.
Please note that your library and structure is at the location noted above. If you wanted to back up your own library manually with the folder structure, you would need to save this entire folder with all sub-content without further opening it or making any adjustment. Upon re-installation, you could then copy the folder over the top of the newly installed program folder in of the same name in the same location. Please note that you would need to continue to back up this folder whenever any adjustments were made. This may of course be backed up for your own personal purposes, should you wish to maintain a local copy for yourself that includs your library’s structure.
Hope this helps those who are concerned their purchased designs that they pay for might be wiped forever. They can and are stored on YOUR computer, but in an emergency, thank God they are ALSO on the Silhouette server where you can download them all to recover if needed. If you have used up your 'times' to download and recover, call them and generally they will reset for you so you can download them all again. They have done if for me faithfully!
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